Information Technology Is Our Universe !
Our customer service - always there for you!
Your satisfaction is our main priority; and we think that personal service and support is an important key to reach this goal.
That's why we are always available to answer your questions about our products and services... and even in case of trouble, we do our best to make you happy again. Promised!
E-mail: info@tobiaseichner.com
Phone (Germany): 0177 / 713 5158 | Phone (international): +49 (0) 177 / 713 5158
We will respond to your inquiry as soon as possible; usually within one day.
Additional contacts
- Offers for professional business services: info@tobiaseichner.com or tobias@tobiaseichner.com (Tobias Eichner)
- Technical support, sales management: support@tobiaseichner.com
- The contact persons for web projects managed by us are available on the respective websites.
Signed and encrypted e-mails
All outgoing electronic messages are digitally signed and (if possible) encrypted. In this way, we not only ensure the authenticity of our own communication, but also make an important step toward better privacy protection.
You can also send us messages encrypted via PGP / OpenPGP. Our public keys are as follows:
- info@tobiaseichner.com: Download public pgp key
- support@tobiaseichner.com: Download public pgp key
- tobias@tobiaseichner.com: Download public pgp key
Custom offers for "professional business services"
You should be able to rely on our quotes being absolutely accurate - in order to do so, we require as detailed information as possible about the requested services upfront. Please ensure that your inquiry contains the following information (call us if you have any questions):
- Type and scope of requested service
- Date of completion, project schedule
- Budget or price range (optional)
- "Editing and proofreading", "Translations":
- Full text (supported file formats: ODT, TXT, PDF, DOC, RTF) or
- Size of the text (number of characters) and excerpt (about one standard page)
Our privacy guarantee: All information you provide is treated confidentially and will only be used within the scope of your request. After the validity period of our offer expired, we delete all received personal data from our systems.